{"id":6431,"date":"2019-09-04T14:04:05","date_gmt":"2019-09-04T14:04:05","guid":{"rendered":"https:\/\/auriscollection.belo.digital\/about-us\/"},"modified":"2026-05-04T14:28:16","modified_gmt":"2026-05-04T14:28:16","slug":"about-us","status":"publish","type":"page","link":"https:\/\/auriscollection.belo.digital\/en\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"

[vc_row css=”.vc_custom_1570450046277{background-image: url(https:\/\/aperitif.qodeinteractive.com\/wp-content\/uploads\/2019\/09\/about-us-background-2.jpg?id=876) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”extra-z-index”][vc_column css=”.vc_custom_1567673434359{padding-top: 0px !important;}”][vc_row_inner row_content_width=”grid”][vc_column_inner css=”.vc_custom_1773161720787{padding-top: 175px !important;padding-right: 8.5% !important;padding-bottom: 126px !important;padding-left: 22px !important;}” offset=”vc_col-lg-12″ column_responsive_padding_1366=”175px 11.5% 126px 0″ column_responsive_padding_1440=”175px 11.5% 126 px” column_responsive_padding_1024=”125px 6.5% 126px” column_responsive_padding_768=”125px 6.5% 126px” column_responsive_padding_680=”125px 6.5% 0px”]

\n\t\t

\n\t\tOur story\t\t<\/h2>\n\t\t

Portugal at its rarest<\/p>\n\t<\/div>[vc_column_text css=”.vc_custom_1774947579701{margin-top: -7px !important;}”]A curation of premium Portuguese wines from Portugal’s most distinct wine-growing regions.<\/b><\/p>\n

A <\/span>Auris<\/b> was born from a clear conviction: <\/span>Portugal is one of the most extraordinary wine-growing territories in the world<\/b> and a reference origin for <\/span>high quality Portuguese wines<\/b> sought after by importers and wine professionals in <\/span>Switzerland and Europe<\/b>.<\/span><\/p>\n

In a country where vines have been cultivated since Roman times and where more than 250 indigenous grape varieties are still preserved, each of Portugal’s wine-growing regions reveals a unique identity. From the historic slopes of the Douro, to the elegant wines of the D\u00e3o, the distinctive expression of the Cistercian Lands, the diversity of the Lisbon region, the solar intensity of the Alentejo and the structured character of the Tejo, the Portuguese territory offers a rare diversity in the world of wine.<\/p>\n

This diversity makes Portugal a unique origin for <\/span>premium Portuguese wines<\/b>which are increasingly recognized on the international market for their <\/span>authenticity, character and strong expression of terroir.<\/b>.<\/span><\/p>\n

In <\/span>Auris<\/b>we tour Portugal’s main wine-producing regions with exactitude and discernment, working directly with producers and estates to identify <\/span>Portuguese wines of excellence<\/b> that faithfully reflect the character of the Portuguese terroir. Our selection process combines <\/span>rigorous technical tasting, blind tastings and direct contact with producers<\/b>ensuring a consistent selection of high quality wines.<\/span><\/p>\n

More than just selecting wines, we carry out a real <\/span>curation of premium Portuguese wines<\/b>focusing on authenticity, balance, structure and ageing potential – characteristics that distinguish the <\/span>great Portuguese wines<\/b> in international markets.<\/span><\/p>\n

From <\/span>Switzerland <\/b>and with an active presence in the <\/span>Geneva and the Swiss market<\/b>market, we connect <\/span>Portuguese producers of excellence<\/b> a <\/span>importers, distributors, restaurants and wine professionals.<\/b>. Our mission is to promote and expand the presence of <\/span>Portuguese wines in Switzerland<\/b>contributing to the growing recognition of Portugal as one of the most important origins of wine on the world stage.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1567674143067{padding-right: 3.7% !important;padding-bottom: 91px !important;padding-left: 3.7% !important;}”][vc_column][vc_row_inner css=”.vc_custom_1773146187644{background-image: url(https:\/\/auriscollection.belo.digital\/wp-content\/uploads\/2026\/03\/Footer-bckgd_beje.webp?id=5548) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_inner css=”.vc_custom_1570451214193{padding-top: 93px !important;padding-right: 12% !important;padding-bottom: 93px !important;padding-left: 12% !important;}” column_responsive_padding_1440=”93px 10%” column_responsive_padding_1366=”93px 10%” column_responsive_padding_1280=”93px 10%” column_responsive_padding_680=”93px 11%”]

\n\t
\n\t\t\t
\n

Explore our selection of wines<\/h3>\n<\/div>\n\t\t\t
\n\t\tDiscover our store<\/span><\/a>\t<\/div>\n\t<\/div>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=”grid”][vc_column width=”1\/3″ offset=”vc_col-lg-4″ css=”.vc_custom_1774021746564{padding-top: 47px !important;}” column_responsive_padding_1024=”0 5%”]
\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tAuthenticity<\/span>\n\t\t<\/h5>\n\t\t\t\t

We represent the authentic expression of Portuguese wines, from some of Portugal's most distinctive terroirs. Each bottle reflects the identity of its region, the character of the indigenous grape varieties and the commitment of the producers who cultivate the vines with deep respect for the origin and the land.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space height=”54px”][\/vc_column][vc_column width=”1\/3″ offset=”vc_col-lg-4″ css=”.vc_custom_1774021729685{padding-top: 47px !important;}” column_responsive_padding_1024=”0 5%”]

\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tHeritage<\/span>\n\t\t<\/h5>\n\t\t\t\t

Portugal has one of the oldest wine-growing traditions in the world. Our portfolio brings together producers whose vineyards and knowledge have been passed down through generations, preserving a cultural and oenological heritage that today defines premium Portuguese wines.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space height=”54px”][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1774021770345{padding-top: 47px !important;}”]

\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tTradition<\/span>\n\t\t<\/h5>\n\t\t\t\t

From the vineyard to the winery, we value winemaking practices rooted in tradition, combined with precision and contemporary innovation. This balance allows us to create wines that respect Portugal's winemaking heritage while meeting the demands of the international market.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space height=”54px”][\/vc_column][\/vc_row][vc_row row_content_width=”grid” css=”.vc_custom_1773935299956{padding-bottom: 98px !important;}”][vc_column width=”1\/3″ offset=”vc_col-lg-4″ css=”.vc_custom_1774021746564{padding-top: 47px !important;}” column_responsive_padding_1024=”0 5%”]

\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tExcellence<\/span>\n\t\t<\/h5>\n\t\t\t\t

Quality is at the heart of all our choices. Each wine is carefully selected based on its balance, structure and authenticity, guaranteeing a consistent supply of high-quality Portuguese wines for demanding markets.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/3″ offset=”vc_col-lg-4″ css=”.vc_custom_1774021729685{padding-top: 47px !important;}” column_responsive_padding_1024=”0 5%”]

\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tDiversity<\/span>\n\t\t<\/h5>\n\t\t\t\t

Portugal is one of the most diverse wine-growing countries in the world. Our portfolio reflects this richness, bringing together a careful selection of Portuguese white, red and ros\u00e9 wines from different regions and made from unique indigenous grape varieties.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1774021770345{padding-top: 47px !important;}”]

\n\t
\n\t\t\t\t\"\"\t\t<\/div>\n\t
\n\t\t\t
\n\t\tDynamics<\/span>\n\t\t<\/h5>\n\t\t\t\t

Operating from Geneva, we are positioned at the heart of a demanding international market. Our agile structure allows us to respond quickly to the needs of importers, distributors and professional clients.<\/p>\n\t\t<\/div>\n<\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row row_content_width=”grid” content_text_alignment=”center”][vc_column css=”.vc_custom_1570807368485{padding-top: 6px !important;}” column_responsive_padding_1440=”26px 0 0″ column_responsive_padding_1366=”26px 0 0″ column_responsive_padding_680=”66px 0 0″]

\n\t\t

\n\t\tFrequently asked questions (FAQs)\t\t<\/h2>\n\t\t<\/div>[\/vc_column][\/vc_row][vc_row row_content_width=”grid” content_text_alignment=”center” css=”.vc_custom_1772454685643{padding-bottom: 120px !important;}” el_id=”faqs”][vc_column css=”.vc_custom_1772454186577{padding-top: 34px !important;}”][vc_toggle title=”Where are the wines stored?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]All Auris wines are stored in the Wine District, our specialized partner in professional wine storage in Switzerland. The bottles are kept in ideal conditions – with strict control of temperature, humidity and absence of direct light – guaranteeing the preservation of the quality and integrity of premium Portuguese wines from the producer’s cellar to the moment of delivery. <\/span>[\/vc_toggle][vc_toggle title=”How are deliveries made and what is the price?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]For environmental reasons, 60% of our deliveries are made by rail and the rest by road in small electric vehicles.<\/span>
\n<\/span>The maximum delivery price is CHF 15.00.<\/span>[\/vc_toggle][vc_toggle title=”Where do you send the orders?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]We guarantee delivery to Switzerland and Liechtenstein. However, due to certain postal restrictions, we cannot deliver parcels to military areas or UN installations. <\/span>[\/vc_toggle][vc_toggle title=”How are deliveries made?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]We ship orders via the transport company Planzer Kep AG and, in the Geneva area, we also use the delivery services of Wine District. Once your order has been processed by the Auris team, it will be delivered by the transport companies. <\/span>[\/vc_toggle][vc_toggle title=”What is the estimated delivery time for my order?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]3 days.<\/span>[\/vc_toggle][vc_toggle title=”How do I place an order?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]First, choose the wines you love, click on <\/span>Buy now<\/b> and proceed to checkout. Then fill in your details and make the payment. As you can see, it’s very easy.<\/span>[\/vc_toggle][vc_toggle title=”What if I receive a faulty or damaged item?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]Our aim is to offer our customers the best quality products. However, it is possible that some factors may negatively affect this quality, for example, during transportation, where products may be damaged.
\n<\/span><\/p>\n

If you receive a defective \/ damaged item, please proceed as follows:<\/p>\n

1 – immediately take a photograph of the box in which the product was transported;<\/p>\n

2 – immediately take a photograph of the product;<\/p>\n

3 – send an email to auris@auriscollection.com<\/a> with the photographs attached so that we can initiate the claim \/ return.<\/p>\n

[\/vc_toggle][vc_toggle title=”What should I do if I provide the wrong shipping address?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]If you have provided an incorrect delivery address, please contact us immediately by sending an e-mail to auris@auriscollection.com and inform us of the correct address.<\/span><\/p>\n

Our team will then check whether it is possible to change the destination of your order.<\/span>
\n<\/span>If the order has already been sent, we are sorry, but we will not be able to change the destination or send a new order at no extra cost.<\/span>[\/vc_toggle][vc_toggle title=”Handling parcels returned to sender, what should I do?” style=”square” custom_font_container=”tag:h3|font_size:23px|text_align:left|line_height:1.26em” custom_use_theme_fonts=”yes” css=”” use_custom_heading=”true”]The two most common reasons for returning your order are: an incorrect or incomplete delivery address, or the absence of the recipient at the time of the delivery attempt.<\/span><\/p>\n

If the delivery address has been filled in incorrectly, we cannot be held responsible, as the order was sent to the address provided and the error was not our fault.<\/span><\/p>\n

If this is not the case, we will be able to send you a replacement of the same item. If, after the second delivery attempt, we are unable to contact you, we regret to inform you that we will be unable to provide further assistance.<\/span>[\/vc_toggle][\/vc_column][\/vc_row][vc_row row_content_width=”grid” css=”.vc_custom_1568122261570{padding-bottom: 80px !important;}”][vc_column css=”.vc_custom_1568188602623{padding-right: 0px !important;padding-left: 0px !important;}” column_responsive_padding_680=”0 15px”]

\n\t<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1570450046277{background-image: url(https:\/\/aperitif.qodeinteractive.com\/wp-content\/uploads\/2019\/09\/about-us-background-2.jpg?id=876) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”extra-z-index”][vc_column css=”.vc_custom_1567673434359{padding-top: 0px !important;}”][vc_row_inner row_content_width=”grid”][vc_column_inner css=”.vc_custom_1773161720787{padding-top: 175px !important;padding-right: 8.5% !important;padding-bottom: 126px !important;padding-left: 22px !important;}” offset=”vc_col-lg-12″ column_responsive_padding_1366=”175px 11.5% 126px 0″ column_responsive_padding_1440=”175px […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-6431","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/pages\/6431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/comments?post=6431"}],"version-history":[{"count":13,"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/pages\/6431\/revisions"}],"predecessor-version":[{"id":7094,"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/pages\/6431\/revisions\/7094"}],"wp:attachment":[{"href":"https:\/\/auriscollection.belo.digital\/en\/wp-json\/wp\/v2\/media?parent=6431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}